We’re lucky we get to hear from our clients all the time. Our Personal Account and Client Service Representatives, who work very hard to give you the best Ovation experience, have daily conversations with clients about everything from hair health to product instructions. Because we love getting to know you, I thought it would fun for you to get to know us. The employees here represent different backgrounds, ethnicities, personalities and very different hair types. Learning about the way each of us use Ovation Products and what our individual results are may give you a better idea of how the products work for many different types of people. Today’s interview is with our Technical Director, Kyle.
How long have you worked at Ovation Hair? What is your position and background? I have been working here at DC Labs for about 3 years; however, I have been involved in the development of Ovation products since 2008. I currently hold the title of Technical Director and run the product development lab as well as overseeing quality assurance/quality control operations. I have been manufacturing products since the mid-90s. I started producing jams and jellies as part of an extracurricular fund raising program while studying food science at Cal Poly San Luis Obispo. A move back to SoCal at the turn of the century brought me to another manufacturer where I was hired for my expertise in skin care manufacturing. The position quickly expanded into hair care product formulation. My experience in nutrition, skincare and hair care product creation made me ideally suited as a contributor to the creation of our flagship Cell Therapy® Treatment.
What is your favorite thing about working here? Describe a day-in-the-life of Kyle at Ovation. I enjoy working at Ovation because we are always striving to improve and expand our product line and processes. However, working with a great group of people and the San Diego lifestyle does not hurt either! My typical day is rather diverse and includes activities ranging from mixing and evaluating new prototype formulations at my in-lab salon to checking incoming raw materials and our water supply in order to insure consistent quality.
What are some of your favorite things to do while you’re not at work? When not at work I try to spend as much time outdoors as possible. Mountain biking is my primary passion and I also enjoy hiking, rock climbing and mountaineering. Although SoCal is known for its beaches, our coastal mountains offer many more recreational opportunities. I also enjoy craft beer and San Diego is quickly becoming a small brewery mecca.
Where are you originally from? What do you love most about Southern California? I am a SoCal native, born in Long Beach and raised in Los Angeles’s South Bay. After college in SLO and several years spent in the San Francisco Bay Area I was eager to return to the great weather and lifestyle I had grown up with.
What is your hair type and go-to hair style? My hair is very thick and coarse but not oily so it is able to thrive on an application of Cell Therapy a few times a week. I use Cell Therapy as a cleansing treatment in between shampoos occasionally as well. My hair is naturally very sensitive to humidity, a moist day results in massive frizz and fly-aways! I can usually get it under control with the Men’s Healthy Hair Gel or using an upcoming product that we have in the pipeline. I come to work product-free. That way, I have a clean slate to use for new product evaluation.
What would you say to someone who’s interested in trying Ovation? I would recommend Cell Therapy to anyone. Even those of us who are already blessed with an abundance of hair can benefit from a healthier scalp and reduced breakage. For those struggling with hair loss, including men suffering from thinning or pattern loss, I say give it a try, it can only help. And with our guarantee there is no risk. Thank you for the interview Kyle and for all that you do here. You’re truly passionate about helping our clients achieve healthy hair and we’re lucky to have you! To find out more about Ovation Hair, visit OvationHair.com or give us a call Monday – Friday from 7:30-5:00 PST at 888-411-3252.